Software Consulting

As an Ottawa-based custom software developer, we offer access to our in-house team of professional consultants and analysts for projects such as:

CMS requirement analysis and consulting services

Understanding why you want to invest in a CMS solution and defining the first level goals for your project helps to pave the way for success. When looking at available CMS products currently on the market, you need a step-by-step methodology and experienced CMS consultants who can safely navigate amongst the vendors. Our business analysts help define your CMS requirements, technical and software infrastructure and will provide an unbiased opinion on the current CMS market. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Web publishing process evaluation and recommendation reports

The design and maintenance of government websites requires strong governance of a web publishing team, which includes technical, creative, managerial, translation, and content experts. This team must adhere to a demonstrated web-publishing workflow to ensure the sustainability of the web content and team member accountability.

Our experienced business analysts will consult with your stakeholders to determine the current publishing process and then define team member responsibilities with the long-term goal of ensuring the integrity of online content including adherence to your guidelines. The practical business rules we will outline for you and your team will define the roles, responsibilities, and expectations of team members, and will enforce accountability checks to ensure website governance structures. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Portal requirement analysis and consulting services

The main goal of a portal is to encourage interaction and dissemination of knowledge to each role-based community user via a personalized and integrated view of the business content (tasks, events, information, applications, and services) they need to do their work more efficiently and effectively.

Understanding why you want to invest in a Portal and defining the initial goals for your project helps to pave the way for your project's success. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Governance and accountabilty automation solutions

As part of this process, our business analysts will implement a website governance model to ensure information provided on your website is both accurate and timely, and meets the needs of your target audience. The provided governance model will facilitate the process of updating and enhancing of your website through an efficient and comprehensive workflow system. A more efficient system will enable your web publishing team members to spend more time focusing on other tasks outside website maintenance such as marketing and promotional campaigns. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Requirements Analysis

In order to succeed, your project requires rock solid documentation and a clear understanding of your goals and objectives prior to starting development.

Requirements analysis is scaled to your needs. It can include brainstorming sessions, user analysis, data analysis, prototypes, etc. The end result is a document that clearly defines your goals and the functions/features to accomplish them.

During the analysis phase, you gain greater project insight. This insight will lead to improvements and a more user-focused product. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Functional Specifications

For your software projects, you need a Functional Specifications report that describes what the software can do and how it is going to do it. This report lists the software requirements, the web environment, the database needs. The report provides enough detail about how your software should look and run that any software developer could follow it to build your software. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Information Architecture Plans

Developing a solid site information architecture is an important first step to be completed before developing and designing your site. The information architecture organizes your site into logical categories of information providing an intuitive environment for users to find information of interest.

Working with you, MarketAccess organizes your information and develops a navigation approach. To complete the architecture may involve brainstorming sessions, workgroup sessions, and/or independent research.

Prior to undertaking any project, MarketAccess provides a detailed schedule. The schedule highlights the work to be completed, the process, milestone activities for review/feedback and completion dates.

All projects are expertly managed by experienced project managers to ensure your project is completed on time, on budget and meeting your standards. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

Site Review, Recommendations, and Implementation

Is your site designed with usability and accessibility in mind? Is the information on your site intelligently organized with an intuitive interface that is easy to navigate aimed with precision to your target market? Not sure? MarketAccess can help!

We will review your site with your target market in mind. We will look to ensure your site has addressed important usability and accessibility standards. We will review your information architecture to ensure it is intuitive and efficient. As part of our analysis, we may review the graphical design of your site and propose minor revisions to greatly increase the effectiveness of the site to your target market. Upon completion of our review, we provide detailed recommendations. Your internal team can implement the recommendations or, if desired, MarketAccess can complete the revisions in a timely and efficient manner. Contact us now for a FREE, no obligation consultation to find out how we can help you meet your needs.

On-site Consulting

Even the most skilled professional needs help sometimes. Our consultants can work with you on site to provide your team the help they need. Our knowledgeable and talented staff can provide a variety of services, including:

Workshops and Presentations
Accessibility Assessments
On-site Training
Site Implementation

Recent Examples

Our in-house Business Analysts have recently provided the following consulting services:

Treasury Board Secretariat - State of CLF Compliance Report
In cooperation with the Treasury Board Secretariat, MarketAccess conducted a State of Compliance review that only the experts in CLF could deliver. Included in the report were recommendations designed to increase the rate of compliance and improve accessibility of GoC websites.
Industry Canada - Innovation Portal Vision Document
MarketAccess worked with Industry Canada to develop a vision and site architecture document for the Innovation Portal, a site that raises Canadian awareness of the importance of knowledge and innovation.
Public Service Commission (PSC) - Intracom Recommendations Document
MarketAccess teamed with PSC to develop an Intranet requirements analysis document, recommending the future direction of the PSC Intracom network. Intracom is the central Intranet, supporting the internal distribution and sharing of knowledge for 1500 PSC employees nationwide.
Atlantic Canada Opportunities Agency (ACOA) - IMT Recommendations Document
Working with the Information Management Technology group at ACOA, MarketAccess produced a vision document report, describing in detail the requirements for an intranet site that is a support tool to approximately 800 people.
Canadian Heritage- PCH Intranet Site Architecture
MarketAccess worked with Canadian Heritage to design an intranet web site structure report and architecture that included recommendations for integrating future content and applications. Canadian Heritage knew they could depend on MarketAccess and MarketAccess delivered.

Click to view more examples of our Business Consulting projects.

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